Clarity Session Coaching Agreement
Welcome
Thank you for choosing to book a session with me. This short agreement explains how we will work together, so you can arrive feeling settled and clear about what to expect.
Coaching is a supportive, forward focused conversation. Together we will explore what is happening for you and your family, what you would like to be different, and the steps that feel right for you. You remain the expert on your own family, and my role is to hold space, ask questions and offer tools that help you reconnect with yourself and your child.
Coaching is not therapy, counselling or medical advice, and I do not diagnose or treat. If something comes up that would be better supported by another professional, I will talk this through with you and may suggest where to turn. I work in line with the International Coaching Federation (ICF) Code of Ethics.
Your session
Your session lasts 60 minutes and takes place online via Google Meet, unless we have agreed to meet in person. Please find a quiet, private space where you can talk freely.
The fee of £60 is taken at the time of booking to secure your session. Life with children can be unpredictable, so if you need to change your time, you are very welcome to reschedule with at least 24 hours' notice, subject to availability. Just reply to your confirmation email and we will find a new time together. Cancellations or missed sessions with less than 24 hours' notice are not refundable.
If I ever need to move your session, I will let you know as early as possible and offer you a new time or a full refund, whichever you prefer.
If you would like to continue after this session, I can share details of my 1:1 coaching and programmes, with no obligation at all.
Confidentiality
What you share with me stays between us. I will not pass on anything you tell me without your permission.
There are a few important exceptions. If I become concerned that a child or anyone else is at risk of harm, or that you are at risk of harming yourself, I have a responsibility to share that concern with the appropriate services. Wherever it is safe and possible, I will talk with you first. I would also share information if the law required me to.
I may take part in confidential supervision to support the quality of my practice. When I do, I never share names or details that could identify you or your family.
Notes and your information
I keep brief, secure notes of our session. These may include details about you, your family and your children, including information about wellbeing. Because this is sensitive information, I only keep notes with your explicit consent, which I ask for below. I am the only person with access to them, and I keep them for 3 years after our work ends.
I also keep a coaching log of your name, email address, session date and hours for my International Coaching Federation (ICF) accreditation. This log stays with me and is only shared with the ICF if they audit my application, never with any details of what we discussed. I keep financial records for as long as HMRC requires. Sessions are never recorded without your agreement.
You can ask to see, correct or delete your information at any time. You can read my full privacy policy on my website.
Taking care of yourself
Coaching supports your growth, but it can't guarantee specific outcomes, as so much depends on your own reflection and the steps you choose to take.
You are responsible for the choices you make during and after our session, and I will always respect your decisions. If you are receiving medical or mental health support, coaching can sit alongside it but is not a replacement for it.
Your agreement
By signing below, or by replying to confirm, you let me know that you have read this agreement and are happy to go ahead. If anything is unclear, just ask. I am always glad to talk it through.
I consent to Carolina keeping session notes, including information about my family's wellbeing, as described above: Yes / No
I consent to Carolina recording my name, email address and session hours in her coaching log for ICF accreditation, to be shared only with the ICF if they audit her application and used for no other purpose: Yes / No
Client name: ______________________
Signature: ______________________ Date: ____________
Carolina Taylor, Carolina Taylor Coaching